Sort by:
Paid and that’s it. Never received any correspondence. Never received product. Scam.
Hi Laurence! We are so sorry to hear that you haven't receievd your order. Please check your emails, we just got back to you to help you further.
The gray in my beard turned bluish-purple and my hair turned light brown when I requested darkest brown. This is the worst hair color I've ever used. I had to shave my beard and recolor my hair with a different brand that actually works.
James - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
I’ve use it several times and grey hair doesn’t disappear. I don’t recommend it
Hi Eduard! We are sorry to hear that your greys weren't fully covered. Please check your emails, we have replied to you to help you further.
Hi Still a bit disappointed as the colour only lasts about 3 and a half weeks and even when colour has been applied there are still greys showing.
Hi Ian! We are so sorry to hear that your hair color is not lasting long. Please check your emails, we got back to you to help you further.
I waste more than I use. I only dye my goatee and I am bald so there should be a way to mix in smaller amounts.
Kuhl - Thank you for sharing your feedback! We take all feedback into consideration, as we are always looking to enhance our products and service.
Sorry the colour is totally wrong and I cannot use it
Franco S. - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our colour doesn't meet your expectations. Our Colour Satisfaction Guarantee is something we take seriously. We want to work with you and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
There was leakage in the packet and it didn’t match my acceptation i use as instructed on paper but didn’t properly work on my hair after 3-4 days looks my gray hair back ..
I didn't like it and 5 months ago I canceled the subscription and they keep sending me and charging for the subscription very bad support service and they are misleading
Octavio - We truly appreciate your feedback. There are a lot of options for you with Colorsmith. If you decide to place an order through a Colorsmith promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
I have not received my Order Yet.
Hi Rajab! We are so sorry to hear that you haven't received your order. Please check your email, we contacted you to help you further.
The product itself works however for a one-time use it's expensive. It also isn't using natural ingredients so the same issues with itching and blotching arises as with other chemical-based beard colours.
Hi Sahlan! We are sorry to hear that you experienced some discomfort after coloring. Please check your emails, we contacted you to help you further.
