Custom Hair Color Set Reviews
615 Client Reviews
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Very bad colour
No colour at all , wasted time and money
Response From Our Experts
Aftab A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Less Severe to your Skin, but Doesn’t Last as Long…
Well, I am still using Colorsmith for my beard, but my complaints are that it is blotchy in the way it colors, and it doesn’t seem to last more than a few days in my beard. Haven’t found anything better, as Just for Men is so caustic to my skin and causes rashes.
Response From Our Experts
Michael - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Rashes
I had rashes all over where I applied this colour, wanted to rip my face off with itchiness
Response From Our Experts
Vikram S.- Thank you for taking the time to share your feedback with us.! We are sorry to hear that you have had some discomfort after using our products. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Not the salt and pepper look I was after
Unfortunately they promised me a salt and pepper look and it's not what the end product was. Just black covering the greys.... Could get cheaper at supermarkets.
Response From Our Experts
Hi Lucas, we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We've sent a follow-up email, please keep an eye on your inbox!
Negative
If my order isn't canceld. The review is going to be a lot worse.
Response From Our Experts
Hi Michael, we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We can confirm your account was turned off, however, your order began processing before this action was taken place! No need to worry! Our return process is very simple. Keep an eye on your inbox for more details.
Not great
Didn’t like it compared previous ones I used in fact pretty disappointed and do not wish to continue using it
Response From Our Experts
PS L - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Just not working
I canceled my future deliveries. Please confirm.
Response From Our Experts
Steve - We are so sorry to hear our color did not meet your expectations! Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
Colour never arrived.
Product was never delivered, then had the audacity to place me on an auto-order plan that was going to take more out of my credit card for a reorder on a product that was never delivered in the first place - Scam, stay away.
Response From Our Experts
Gavin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Color by design
The color didn't really blend in the grays on my beard. Maybe I didn't leave it in long enough. The instructions say 10 minutes.
Response From Our Experts
Omar - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us! Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
Natural hair color
Hi I’m using this color from 4 months but still i have a grey hairs as you guys promised it’ll back to normal hair after some time I didn’t get any good results from this color . Maybe I’ll unsubscribe this service if I’ll not get a good result . First thing it’s also expensive and results is also zero i want my natural color of my hair i still have so many white hairs . No improvement after using this color Honestly I’m not satisfied from your color I think my hair color will change back to natural but still i have same white hair I wasted my time and money alsooo 🙄🙄 Regard Muhammad Usman
Response From Our Experts
Hi Muhammad! We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!