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Custom Hair Color Set Reviews

3.0 out of 5 (980 ratings)

595 Client Reviews

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Posted by: Jens H.
February 15, 2023

THERE IS NO WAY TO GET OUT OF THIS... VERY BAD!!!

Posted by: Jens H.
February 15, 2023

THERE IS NO NUMBER TO CALL IF YOU WANT OUT. THERE IS ANLY WAYS TO GET PRODUCTS A BIT LATER BUT NO WAY TO CANCEL!!! BAD BAD BAD !!!

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Posted by: Cecilia A.

Response From Our Experts

Posted by: Cecilia A.

Hi Jens! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.

Posted by: Saleem A.
February 14, 2023

Not satisfied

Posted by: Saleem A.
February 14, 2023

I am certainly not satisfied with the strength of the color. The grays are still gray, and unfortunately the whole package is a one time use only. Waste of money.

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Posted by: Jovanna J.

Response From Our Experts

Posted by: Jovanna J.

Saleem - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!

Posted by: William W.
February 10, 2023

sorry

Posted by: William W.
February 10, 2023

please cancel not good for me

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Posted by: Jovanna J.

Response From Our Experts

Posted by: Jovanna J.

William - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Satisfaction Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!

Posted by: Laurence F.
February 5, 2023

Never Received Product

Posted by: Laurence F.
February 5, 2023

Paid and that’s it. Never received any correspondence. Never received product. Scam.

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Posted by: Cecilia A.

Response From Our Experts

Posted by: Cecilia A.

Hi Laurence! We are so sorry to hear that you haven't receievd your order. Please check your emails, we just got back to you to help you further.

Posted by: James T
February 5, 2023

Buy if You Like a Blue Beard

Posted by: James T
February 5, 2023

The gray in my beard turned bluish-purple and my hair turned light brown when I requested darkest brown. This is the worst hair color I've ever used. I had to shave my beard and recolor my hair with a different brand that actually works.

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Posted by: Jovanna J.

Response From Our Experts

Posted by: Jovanna J.

James - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.

Posted by: EDUARD M.
January 29, 2023

It doesn’t work

Posted by: EDUARD M.
January 29, 2023

I’ve use it several times and grey hair doesn’t disappear. I don’t recommend it

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Posted by: Cecilia A.

Response From Our Experts

Posted by: Cecilia A.

Hi Eduard! We are sorry to hear that your greys weren't fully covered. Please check your emails, we have replied to you to help you further.

Posted by: I G.
January 19, 2023

My colour

Posted by: I G.
January 19, 2023

Hi Still a bit disappointed as the colour only lasts about 3 and a half weeks and even when colour has been applied there are still greys showing.

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Posted by: Cecilia A.

Response From Our Experts

Posted by: Cecilia A.

Hi Ian! We are so sorry to hear that your hair color is not lasting long. Please check your emails, we got back to you to help you further.

Posted by: Kuhl D.
January 17, 2023

too expensive

Posted by: Kuhl D.
January 17, 2023

I waste more than I use. I only dye my goatee and I am bald so there should be a way to mix in smaller amounts.

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Posted by: Sarah S.

Response From Our Experts

Posted by: Sarah S.

Kuhl - Thank you for sharing your feedback! We take all feedback into consideration, as we are always looking to enhance our products and service.

Posted by: Franco S.
January 14, 2023

I love the package

Posted by: Franco S.
January 14, 2023

Sorry the colour is totally wrong and I cannot use it

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Posted by: Margot H.

Response From Our Experts

Posted by: Margot H.

Franco S. - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our colour doesn't meet your expectations. Our Colour Satisfaction Guarantee is something we take seriously. We want to work with you and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!

Posted by: Parminder S.
January 13, 2023

When its delivered its like not seal proper

Posted by: Parminder S.
January 13, 2023

There was leakage in the packet and it didn’t match my acceptation i use as instructed on paper but didn’t properly work on my hair after 3-4 days looks my gray hair back ..

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