Custom Hair Color Set Reviews
613 Client Reviews
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Don’t describe not worth it
It’s a doggy company I just paid for a bottle and found out keep charge me monthly I did not describe it don’t order anything from this peopl
Response From Our Experts
Hi So! We apologize for any misunderstanding with your Color Plan. Please check your emails, we got back to you.
"Cover most gray" did not cover any gray
UPDATE October 2024: I received a second application that was adjusted based on the first application not covering any gray. After the second (adjusted) color application, I'm still not seeing coverage of my gray. INITIAL POST: I requested "cover most gray" when going through the customization process online. Product was delivered quickly. Followed the application instructions, but didn't see any difference at all afterwards. Glad I didn't pay full price for this product.
Response From Our Experts
Hi Abdallah! We are sorry to hear your color hasn't met your expectations. Please check your email, we got back to you to help you further.
To expensive
This is my 3rd time using it. The first time it was amazing, but the second time it wasn't great, so I got it a 3rd time just to make sure I was doing it correctly, but sure was,any it hasn't covered well, so I'll just stick to the cheaper and better products
Response From Our Experts
Hi Scott! We are so sorry to hear your greys are not fully covered. Please check your emails, we got back to you to help you further.
Severe allergic skin reaction
Im not convinced the products in this are as natural as they say i had a severe skin reaction to this product my skin has blistered all over my face and is seeping puss i had to shave off all facial hair 12 hours later and apply prescription cream very painful and itchy be really careful with this product, I don't even have sensitive skin so it must contain a harsh chemical ingredient much worse reaction to this that I did using just for men and that product contains ppd and ammonia this is suppose to contain only natural ingredients yeah right !!!
Response From Our Experts
Hi Sam! We are truly sorry to hear about your allergic reaction. Please check your emails, we got back to you to help you.
I believe it’s not worth the money
I think the product needs some work colour faded really quickly within a couple of days can’t reuse product that’s left over and the price point you put it as it’s not worth the money as the same effect can be forget for half the price somewhere else
Response From Our Experts
Jason B. - Thank you for your feedback. We're so sorry to hear that you're not completely satisfied with your hair colour. Our Satisfaction Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly.
Haven't even tried it and was placed on a 3 weekly subscription.
Was sent a free sample without the knowledge that I was automatically placed on a 3 weekly subscription. Even before I've had a chance to try the product I receive an email to say I've paid for my next order. There's no number to call and by the time I know it they've dispatched the order. I have subsequently cancelled any future orders as I really find these tactics used by companies a total farce.
Response From Our Experts
Hi Meb! We apologize for any misunderstanding with your Color Plan. Please check your emails, we got back to you to help you further.
Response From Our Experts
Hi Kennedy! We are so sorry to hear you weren't happy with your color results. Please check your emails, we got back to you to help you further.
unethical selling methods-stay away!
In a weak moment I ordered a sample, now I am trapped in a subscription for a product I would get for a fraction of the price at the local supermarket, in better quality and when I need it. It is cheaper quality and the company clearly only invests in marketing and borderline fraudulent methods.
Response From Our Experts
Hi Bernhard! We apologize for any misunderstanding with your Color Plan. Please check your emails, we got back to you to help you further.
Not satisfying
The colour did not work for me, even after following the instructions provided with the supply. I would not want to be part of this and do not want to purchase in future. I have used For Men colours and the difference is clear.
Response From Our Experts
Hello Jay, Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!