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Color does not stick or last. Not interested any longer
Fabian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
This color still has red highlights and I mentioned this 3 months ago and it has not been corrected
David - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
It lasts a week that’s it
Michael K. - We are so sorry to hear our color did not meet your expectations. Our Colorsmith Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Easy product to use with good instructions and I was happy with the end result. Unfortunately the colour has faded quickly and I've had to use another product to reduce the greys. I do wash my beard and hair daily.
Craig R. - Thank you for taking the time to share your feedback with us.! We are so thrilled to hear that you are loving our Enhanced Color. However, we’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
I like the results but if you have short hair like I do then you could end up throwing half of it away which makes it less value for money. There's enough for two applications in the package I receive so I've ended up storing half in glass jars It would be a good idea to offer a smaller size (perhaps x2) to people with close cropped hair so we can apply weekly
Darcy H. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
My ash gray was too ashy and I was still charged for their free color guarantee while trying to adjust to the color that worked for me. No thank you.
Justin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
The hair dye started making my scalp itch after next day of usage. This was experienced multiple times. Also their auto system decided to put an order after 4 weeks then my preference of 6 weeks
Abdul - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
The product still does not provide coverage for the g-tee or mustache. The hair part seems to blend. I think I am just as good picking up just for men's OTC products.
Christopher - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Zeeshan A. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already contacted our Team Member to discuss your concern. Please let us know if there is anything else we can do to help!
It was a good shade match but unfortunately washed out completely in just a few days :(
David - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
