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Next day found my skin was burnt and weeping, not suitable for my skin. Didn't find grey coverage great ceither.
Hi Graeme! We are so sorry to hear you had some discomfort after using the color, and your greys weren't fully covered. Please check your emails, we just got back to you.
I like this product for its results but the fact you only get one use out of it is quite annoying.
Hi Edward! We apologize for the inconvenience with our color. Please check your emails, we just got back to you.
The shade was not my preference and there was an issue with staining on my skin around the scalp and beard area.
Hi Andrew! We are sorry for the inconvenience with your hair color. Please check your emails, we just got back to you to help you further.
Cancel my account
Hi Santi! We are sorry to hear you didn't like your color. Please check your emails, we just got back to you.
Didn’t cover any grey. Followed the steps mentioned in the package but didn’t work. Completely dissatisfied with the results.
Hello Ashwin, We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! (:
stop cancel my membership
extremly poor quality of product and customer services
Hi Jad! We are sorry to hear your color hasn't met your expectations, and we apologize for any inconvenience with our service. Please check your emails, we just got back to you to help you further.
I received the packaged where the activator was sealed but was pretty empty. I wrote to customer service on Friday. Tomorrow is Friday again and no answer.
Hi Enrico! We are so sorry to hear your order was damaged. Please check your emails, we just got back to you to help you further.
I feel deceived and scammed. First I was not looking for a continue delivery, I realized it when I saw the charge in my account. Second and main, I got more allergy than with any cheap product, so it doesn't work for me, because it doesn't work as it should
Hi Christian! We are so sorry to hear you had an allergic reaction, and for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.
Unfortunately too much color for short beard. The packaging is too big and the color always remains in the bottle. Coverage is okay but in the beard it doesn’t stay that long.
AdGa - Thank you for your feedback! We are truly sorry to hear that you're disappointed by your experience. Here at Colorsmith we are always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details.
