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Custom Hair Color Set Reviews

3.0 out of 5 (1,005 ratings)

613 Client Reviews

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Posted by: Christian M.
May 4, 2021

Perfect color match

Posted by: Christian M.
May 4, 2021

Before I began losing color in my beard my hair was dark brown in color. My beard is salt and pepper, with more salt than pepper. While I was waiting for the 15 min for the dye to work it looked almost black and I was getting scared that the color would not look correct, but once I rinsed out the dye my beard looked great. I'm not going to lie, at first I thought my hair looked too dark, but I realized that I was so used to seeing a mostly gray beard that the initial shock of seeing color was what threw me off. The next day when I woke up I actually loved how my color came out. I still had some gray hairs throughout my beard and that's what I actually wanted. Next time I'm going to use less dye so I can actually have more grays in my beard. Most women love that salt and pepper look.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Christian - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!

Posted by: Gary D.
April 13, 2021

nice product

Posted by: Gary D.
April 13, 2021

very nice product but there was much waste.I only used about 1/4 of the bottle and had to throw the rest away.give less charge.less

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Gary - Thank you so much for sharing your feedback with us. We truly value everything our clients’ say. We hope to continue helping you find hair perfection!

Posted by: Claude V.
February 10, 2021

Perfect shade

Posted by: Claude V.
February 10, 2021

I love the product I actually switched from eSalon because it gives me the color range I want. My only complaint is I don't have time every 5 weeks to put on new color I wish it lasted a little longer the only reason I gave you four stars instead of five

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Claude - We’re truly sorry that our color did not meet your expectations of longevity. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!

Posted by: larry A.
February 6, 2021

Works as advertised

Posted by: larry A.
February 6, 2021

No problems but I'm still trying to find the right color. Light brown is too ight. I am also trying to determine the coloring intervals.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Larry - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!

Posted by: Joel V.
February 4, 2021

Color is great but..

Posted by: Joel V.
February 4, 2021

I gave it 4 stars only because it dried my skin really badly to the point of flaking all over where I applied it, and also made it really itchy. The color looks very natural and I was surprised that it didn’t stain my skin like other brands I’ve used. I guess my skin is too sensitive to something in the formula, or I may be allergic to something in it that I’m yet not aware of.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Joel - We’re truly sorry to hear that you may have experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the Colorsmith Family, we wish you a quick recovery.

Posted by: Gerald G.
February 4, 2021

first time

Posted by: Gerald G.
February 4, 2021

The overall color was great. However, I had my hair cut short on the side and the color did not cover the gray very well; in fact, there was clear line between where the color took and where it didn't.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Gerald - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

Posted by: Ted T.
January 18, 2021

Almost right

Posted by: Ted T.
January 18, 2021

Did a good Jon is parts of my hair, but the some gray was almost all gray is areas.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Ted - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Colorsmith custom color! We look forward to the next opportunity to delight you!

Posted by: Mark S.
December 23, 2020

Color change

Posted by: Mark S.
December 23, 2020

Can you add a little more dark brown to my color?

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Mark - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

Posted by: Frank K.
September 30, 2020

Unexpected surprise

Posted by: Frank K.
September 30, 2020

The pluses- great customer service - easy to use The color itself was perfect and exceeded expectations. The result was better than my last half Dozen professional visits . The only negative Which was minimal is that my hair pulls red and with This try it did happen although very very minimal and customer service was right on it with a solution for next time . I would highly recommend Colorsmith

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Posted by: Ben C.
September 2, 2020

Exactly As Promoted!

Posted by: Ben C.
September 2, 2020

Going almost completely gray on the sides in my early 50's, my daughters hauled me to a salon as a birthday present and insisted on gifting me with a color job. Afterwards, I gravitated to a store-bought brand. Try as I might and following their instructions and timing meticulously, it always ended up too dark. Then when my hair grew just a little, there was a definitive dye line. I saw a colorsmith ad on Facebook and decided to give it a try. Completing the simple online form was a breeze, but I needed more assistance and was promptly contacted by a real person who knew what they were doing. When it arrived, the box had everything I needed and easy, clear instructions. I guess they thought I'd be extra messy because they included TWO pair of gloves. HaHa! Like with the store-bought brand, I followed their instructions to the letter. My results? EXACTLY what I wanted -- a perfect blend that covered about 3/4 of my gray. I am 100% pleased with the results. Even better, the wife and daughters love it!

18 of 21 people found this review helpful. Did you?
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