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Did a good Jon is parts of my hair, but the some gray was almost all gray is areas.
Ted - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Colorsmith custom color! We look forward to the next opportunity to delight you!
Can you add a little more dark brown to my color?
Mark - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
The pluses- great customer service - easy to use The color itself was perfect and exceeded expectations. The result was better than my last half Dozen professional visits . The only negative Which was minimal is that my hair pulls red and with This try it did happen although very very minimal and customer service was right on it with a solution for next time . I would highly recommend Colorsmith
Going almost completely gray on the sides in my early 50's, my daughters hauled me to a salon as a birthday present and insisted on gifting me with a color job. Afterwards, I gravitated to a store-bought brand. Try as I might and following their instructions and timing meticulously, it always ended up too dark. Then when my hair grew just a little, there was a definitive dye line. I saw a colorsmith ad on Facebook and decided to give it a try. Completing the simple online form was a breeze, but I needed more assistance and was promptly contacted by a real person who knew what they were doing. When it arrived, the box had everything I needed and easy, clear instructions. I guess they thought I'd be extra messy because they included TWO pair of gloves. HaHa! Like with the store-bought brand, I followed their instructions to the letter. My results? EXACTLY what I wanted -- a perfect blend that covered about 3/4 of my gray. I am 100% pleased with the results. Even better, the wife and daughters love it!
The application and instructions were super easy, but the color is much darker than expected. It says dark blonde, but my color turned out to be a brownish/red (I have red in my hair as well).
Colour matching no where near. No thanks.
Hi Justin! We are sorry to hear your color didn't work. Please check your emails, we got back to you to help you.
It's barely during a day for the beard and besides, second order was shipped even after cancelling. Even though was never received and there's no answer to the refund claiming
Hi Martí: We are sorry for any misunderstanding or inconvenience online. Please check your emails, we got back to you to help you.
Its a big mess, not easy to use, it gets all over your face, and it doesn't work that well. The cheap options work much better
Hello Edgar, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
It didn’t work it’s too drippy leaves stain and color match is useless.
Rehan- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Happy with the hair colour, but dying my stubble did nothing at all. Just left me with a sore face for a while. Very disappointing. Not sure if I would use this product again.
Hi Jason! We are so sorry to hear that you weren't happy with the outcome, and that your face was sore. Please check your emails, we got back to you to help you.
