Custom Hair Color Set Reviews
595 Client Reviews
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It did not get rid of the white hair on my beard
Also could not contact support or talk to real person to change or amend, it took 17 days to ship to Ireland
Response From Our Experts
David L. - Thank you for reaching out to us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our Colorsmith Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Worst
It’s beard color but I didn’t liked it cause after colouring my beard is still same
Response From Our Experts
Zuber P. - Thank you for your feedback! We are so sorry to hear our colour did not meet your expectations. Our Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your colour goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
Rubbish
I can’t say how disappointed I was with my order. The colour was an awful match, nothing like my hair colour at all. You also have to use all of the product in one go, I didn’t need half of it, very wasteful. Hope it washes out soon so I can get something closer to my hair colour.
Response From Our Experts
Alex G. - Thank you for reaching out to us! We are so sorry to hear our colour did not meet your expectations. Our Satisfaction Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
Very bad colour
No colour at all , wasted time and money
Response From Our Experts
Aftab A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Less Severe to your Skin, but Doesn’t Last as Long…
Well, I am still using Colorsmith for my beard, but my complaints are that it is blotchy in the way it colors, and it doesn’t seem to last more than a few days in my beard. Haven’t found anything better, as Just for Men is so caustic to my skin and causes rashes.
Response From Our Experts
Michael - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Rashes
I had rashes all over where I applied this colour, wanted to rip my face off with itchiness
Response From Our Experts
Vikram S.- Thank you for taking the time to share your feedback with us.! We are sorry to hear that you have had some discomfort after using our products. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Not the salt and pepper look I was after
Unfortunately they promised me a salt and pepper look and it's not what the end product was. Just black covering the greys.... Could get cheaper at supermarkets.
Response From Our Experts
Hi Lucas, we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We've sent a follow-up email, please keep an eye on your inbox!
Negative
If my order isn't canceld. The review is going to be a lot worse.
Response From Our Experts
Hi Michael, we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We can confirm your account was turned off, however, your order began processing before this action was taken place! No need to worry! Our return process is very simple. Keep an eye on your inbox for more details.
Not great
Didn’t like it compared previous ones I used in fact pretty disappointed and do not wish to continue using it
Response From Our Experts
PS L - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Just not working
I canceled my future deliveries. Please confirm.
Response From Our Experts
Steve - We are so sorry to hear our color did not meet your expectations! Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!