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Ordered initially & tint was perfect. Somehow second order tinted much darker.
Albert - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Partners in Color to resolve your concern. Please let us know if there is anything else we can do to help!
I like the product, but the color didn't take to sides of my head.Would like al the gray covered.
Alan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Colorsmith 100% Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our Partners in Color to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
You need a section for us to send you possible improvements and comments. You are not perfect - IF YOU WANT ADVICE ASK FOR IT. 1) Make two sets of Gloves AND make Pre-color-Prep coloring" and "Applicaton" 2) Goatees, mustaches, sideburns and some sections turn great much faster than the majority of hair on your head. Especially when wearing shorter hair. ***Include a set #3 called "touch ups" With a small one oz bottled gloves You packaging and slogan should be something like " easy as One Two Three. #1 PREP #2 APPLICATION, #3 EASY TOUCH UP. FINAL AND MOST IMPORTANT IMPROVEMENT - design a better box. It was TERRIBLE. UGLY and CHEAP. Hire a designer that knows packaging. That was your number one problem. It arrived in a cheap box, difficult to open. No thought or branding whatsoever. Your client has a bit more money, is certainly stylish and trusts his brand. Not your box. It looks like a dollar store find. Make your image something I crave. I threw that terrible, awkward glossy box away as quickly as I could into the dumpster. I don't have cheap crap on my quartz counters. You wanna be the best... don't look like K-Mart
Don - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Colorsmith Partners in Color to resolve your concern. Please let us know if there is anything else we can do to help!
Einfach in der Handhabung - einwandfrei in der Wirkung - vielen Dank für diese Innovation!
Très bien produit c'est exact qu'est-ce que je voulais merci beaucoup.
Test coloration concluant et efficace Produit non agressif sur zone capillaire Je valide Merci le Team Colorsmith
Incroyable ma vrai couleur
Je suis très content de ma coloration Colorsmith, elle est facile à appliquée aussi bien sur la barbe que les cheveux et le résultat correspond parfaitement à mes attentes. De plus, je n'ai aucune démangeaison après l'application, ce qui n'était pas le cas des autres coloration que j'ai essayé.
La couleur confectionnée par le coloriste de Colorsmith est vraiment proche de ma couleur d'origine. Le rendu est naturel. Mon seul bémol se situe au niveau de ma barbe, la couleur n'a malheureusement pas recouvert l'ensemble de la pilosité. Mais peut-être que j'ai mal appliqué le produit sur cette partie. A voir lors de ma prochaine coloration. Je suis toutefois globalement satisfait. Merci à votre équipe.
